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MAKE UP REQUEST

PLEASE READ OUR MAKE UP POLICY BELOW PRIOR TO SCHEDULING A MAKE UP CLASS

We allow a maximum of 2 makeup classes per quarter. Any missed sessions within the 3-month period must be utilized in the same quarter and cannot be carried over to future quarters.

 

Quarter Breakdown

  • Q1 (January 1 - March 31): 2 Makeup Classes

  • Q2 (April 1 - June 30): 2 Makeup Classes

  • Q3 (July 1 - September 30): 2 Makeup Classes

  • Q4 (October 1 - December 31): 2 Makeup Classes

 

Makeup Class Frequently Asked Questions

  • Makeup classes are only available for Skills/League students.

  • Missed league sessions qualify only for a traditional makeup, not a “League Makeup.”

  • The AAU Program does not allow makeup classes.

  • Makeup classes may not match the same class ratio or exact parity as our regularly scheduled programs.

  • Missing a scheduled makeup class will result in the loss of that makeup class.

  • For AAU Skills Classes (2-hour sessions), only conventional makeups can be used.

  • Due to high demand and limited makeup slots, we cannot guarantee availability for specific dates.

  • No refunds, prorations, or tuition adjustments will be provided for missed classes, practices, or games.

 

Time and Location

Makeup classes are held at a designated time for students enrolled at our Fremont Flagship Facility. They take place on select Saturdays at 8:00 AM and 5:30 PM at our Fremont Flagship Facility location (1409 Fulton Place, Fremont, CA 94539). No other time or location is available for makeup classes. The designated makeup class slot ensures that makeups do not interfere with the quality, class size, or parity of our regularly scheduled programs.

 

How to Schedule a Makeup

  1. Sign in via our CourtReserve system using the button below. If this is your first time, create an account first.

  2. Hover over "Events" in the upper left corner and click "List."

  3. You can view all events or filter by "Makeup Class" on the left side to see only makeup class options.

  4. You can schedule any date with available space. Typically, we allow bookings about 4 weeks in advance, and this page is updated weekly.

  5. Complete the sign-up process with the student's full name, age, and missed class details.

  6. You will receive a confirmation via email and be added to the roster.

 

Satellite Facility Locations

Satellite facility students (Dublin, Sunnyvale, Palo Alto, etc.) are allowed to make up their class at their home facility at a different time than their regularly scheduled class, provided space is available. For makeup class requests at non-Fremont locations, please email us at training@hoopsphere.com.

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